We want you to be satisfied. If you tried our product for the recommended use and are not satisfied with the results, please contact us within 60 days of purchase. We will send you a return form to complete, and the refund will be processed when we receive it back with your proof of purchase. A full product refund will be honored. Please contact SierraSil customer service before sending any product or receipts for a refund. Refunds and/or exchanges will only be granted for 1 product. If you have any questions, please give us a call at 1-877-743-7720 and someone from our Customer Service team can help you.